What is your Return/ Exchange Policy?
We offer a 15 day no hassle exchange and return policy. Just give us an email letting us know what the problem is and what you would like to do and we will get back to you with a solution!
Can I do a Custom Order?
Absolutely, we love doing custom orders and seeing what our customers come up with. Who knows maybe it will even inspire a new style and we can name it after you light our "DC Bracelet.” Just let us know exactly what you want, what size you want it to be, billing and shipping info, and your contact info.
Do you have Gift Cards?
Yes, they can be found at the top right hand corner of any page on our website in the orange text.
I Have really Tiny/ Larger wrist…will these fit me?
As made the bracelets can fit any wrist with the diamiter of 6"-7.5”, which fits most people.
If you have really tiny wrists you can bring them down to any size smaller by following our easy resizing video on our Sizing your Giving Bracelet page.
If you have larger diameter wrist you can simply email us inquiring about a custom order. Just let us know exactly what you want, what size you want it to be, billing and shipping info, and your contact info. The leather can also be stretched a bit, so if its just a little too small, you can simply stretch the leather a little and gain up to a half inch.
Are they Waterproof…Can I get them wet?
We do not recommend wearing them when your swimming and trying to keep them out of the water as much as possible. It will just increase the life of the bracelet. However, if you happen to wash it in the machine or where it in the water on accident it won't ruin it. Just don't expect it to last very long if this is your daily habit.
Do the bracelets cause any type of Skin Reactions?
We don't use that cheap metal that tarnishes and makes your skin turn green. We use a hypoallergenic finish, so you shouldn't have any reactions to the bracelets. However, everyone is different. If your bracelet becomes an issue you can return it or give it away to a friend.
How Long does it take to get my order?
Orders ship out in 1-3 business days, and after that depends on how fast of shipping option you chose and where it's going. Proceed with your order and chose your desired shipping speed to see what the end result will be. Orders that choose faster shipping options will be put to the front of the line for fulfillment as well.